FAQs

FAQs

A Clear Alternative

Have a water testing or treatment-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • How often should I have my water treatment equipment serviced?

    This depends on the type of equipment you have and your usage rate. Some equipment should only be serviced once a year, while other equipment may require service every six months or even quarterly. Water treatment companies are here to help, so call A Clear Alternative for more information!

  • I have brown and/or orange discoloration in my water. What should I do?

    If you do not have water treatment equipment in your home, call our office to set up a free analysis. If you have a water conditioner, make sure you have salt in your tank and that the unit is plugged in. If the issue persists, schedule a service appointment with one of the water treatment companies you can rely on such as A Clear Alternative!

  • There is blue-green staining around my faucets and drains. What do I do?

    More than likely, your water has a low pH value. We recommend scheduling a service appointment because your neutralizer will need to be serviced. If you do not have water treatment equipment in your home, call our office to set up a free analysis. Water treatment companies are here to help. Call A Clear Alternative for more information!

  • I have a bad odor coming from my water. What is going on?

    This can be caused by a few different reasons depending on the equipment you have. If you do not have water treatment equipment in your home, call our office to set up a free analysis. We recommend that you schedule a service appointment right away from one of the water treatment companies you can rely on. Call A Clear Alternative now!

  • My equipment is regenerating during a time that isn't convenient for me. What can be done?

    It is very likely that the timers on your equipment need to be reset. For more help with this issue, give the office a call and a technician can help walk you through resetting them. Water treatment companies are here to help. Call A Clear Alternative for more information!

  • Does A Clear Alternative perform water tests?

    A Clear Alternative can perform a basic water test to see if your equipment is running properly. Did you know that according to WebMD, around 85% of the U.S. water supply is hard? We can check for that! We can test for pH, iron, hardness, and chlorine. For all other testing and for certified test water tests (needed for real estate transactions) you will have to contact a certified lab. We are one of the go-to water treatment companies, and we are here to help!

Share by: